All our shipping is handled through UPS at no charge to you. This means the price shown at checkout is inclusive of all shipping costs and insurance.

After receiving notification of your order, a personalised Certificate of Warranty for the individually numbered watch will be produced for the name you have chosen. Your order will then be gift wrapped and boxed with personalised labelling and made ready for our carrier who will collect it from us.

From our London headquarters, duration of delivery to various regions in the world works out to the following:

Guaranteed next day
(excludes NI)

3 – 5 working days

USA & Canada
5 – 10 working days

Rest of World
5 – 15 working days

All orders placed before 1 pm (GMT) will be dispatched the same day.

Orders placed on the weekend will be dispatched the following Monday morning.

Customs & tax

We take great pleasure in preparing your watch for you to enjoy, and the shipping process is an extension of that.

We look after any customs duties or import taxes incurred during the shipping process. This means you can rest assured that the price shown on the website is all that you will pay.


In the unlikely event that you are not satisfied with your purchase, you can return it within 14 days of delivery. No questions asked. You can email us at and we will assist you with your return.

Please note: returns can only be accepted in the same condition as they were delivered.

Once a returned purchase has been inspected and its condition approved, we will send an email confirmation of your refund.

Return address:

Unit 21-22 Arundel House
43 Kirby Street


Our prices are displayed in your local currency or in British Pounds. Your credit card will be charged in British Pounds by your bank. Your bank will convert your local currency into British Pounds using the daily or the applicable exchange rate.

If  the prices are displayed in British Pounds in your country, you can estimate the price in your local currency using the currency calculator.