All our shipping is handled through UPS at no charge to you. This means the price shown at checkout is inclusive of all shipping costs and insurance.
After receiving notification of your order, a personalised Certificate of Warranty for the individually numbered watch will be produced for the name you have chosen. Your order will then be gift wrapped and boxed with personalised labelling and made ready for our carrier who will collect it from us.
From our London headquarters, duration of delivery to various regions in the world works out to the following:
Guaranteed next day
3 – 5 working days
USA & Canada
5 – 10 working days
Rest of World
5 – 15 working days
All orders placed before 1 pm (GMT) will be dispatched the same day.
Orders placed on the weekend will be dispatched the following Monday morning.
Customs & tax
We take great pleasure in preparing your watch for you to enjoy, and the shipping process is an extension of that.
We look after any customs duties or import taxes incurred during the shipping process. This means you can rest assured that the price shown on the website is all that you will pay.
In the unlikely event that you are not satisfied with your purchase, you can return it within 14 days of delivery. No questions asked. You can email us at firstname.lastname@example.org and we will assist you with your return.
Please note: returns can only be accepted in the same condition as they were delivered.
Once a returned purchase has been inspected and its condition approved, we will send an email confirmation of your refund.
SWISSMADE LTD / SEKFORD SERVICING
Unit 21-22 Arundel House
43 Kirby Street
Our prices are displayed in your local currency or in British Pounds. Your credit card will be charged in British Pounds by your bank. Your bank will convert your local currency into British Pounds using the daily or the applicable exchange rate.